If you need to reschedule a ticket, lesson or rental:
1. Fill out this cancellation form for your original order.
2. Book your lesson or rental at the new desired date.
3.If approved, you will get your cancellation refund in 10-14 business days.
4. If you are having difficulty, you can give us a call at 1-800-403-0206. rich-text, responsive-table
Please use the Palisades Tahoe cancellation form to submit for your cancellation. Please do not call or email to cancel your booking. Daily lift tickets can be canceled up until 3 pm, two days prior to the lift ticket date. Within two days of your lift ticket date, your ticket can be rescheduled for any day during the current winter season. To reschedule your ticket, please bring your ticket to any ticketing location or call us at 800-403-0206.
Lessons, clinics, and guides are fully refundable until 3pm 2 days prior to your lesson. Group Lessons and Daily Clinics that are canceled after 3pm 2 days prior to your lesson will incur a $50 cancellation fee. Private Lessons and Guides that are canceled after 3pm 2 days prior to your lesson will incur a $100 cancellation fee. Same day cancellations or no-shows are non-refundable.
The 4-Day Lift Pack, 2-Day Lift Pack, and Spring Ticket Trio are non-refundable.