Brand new to skiing and snowboarding? Welcome!

We’re glad you’re here. Palisades Tahoe is an ideal place to learn. We’ve got gentle terrain to help you get started, top-quality private and group instruction for all ages and abilities, and convenient gear rental to make getting on the mountain easy—even if you have no idea how to load a chairlift. (You’ll find out soon.) Besides, where else can new skiers and riders take an Aerial Tram to the top of a mountain for mellow, beginner slopes with stunning views of Lake Tahoe? At Palisades Tahoe, you can do just that.
    • First-Timer Lessons
      At Palisades Tahoe we have fun and accessible beginner terrain, perfect for our first-time guests. Want to navigate this terrain with a little guidance from a pro? Consider our First-Time Lesson options.
      • Take a Private Lesson. Your one-on-one session with an instructor will be tailored to your specific needs & interests while helping you learn critical skills.
      • Take a group Beginner Lesson to learn in the company of others on the same level as you. Skiing and snowboarding are more fun with friends!
      • Practice makes perfect! Take an unlimited number of lessons as you progress with our Alpine Unlimited program. The program pays for itself after your eighth lesson.

    • Rentals
      No matter which of our two mountains you start out at, our staff at both Olympic Valley and Alpine Meadows are trained to find you equipment that fits perfectly & matches your skill level. This year, all rentals must be booked online in advance. Walk-ins will not be available. Visit our Lake Tahoe Rentals page for more.
      Lift Tickets
      Lift tickets will go on sale starting in Fall 2021. Check out our Deals and Packages page to find discounted ways to access the lifts, or buy your lift tickets in advance to save.
      Beginner Areas & Maps
      We have several areas on our mountain dedicated specifically to First Timers & Beginners. On our trail maps, a Green Circle always indicates the easiest way down. So if you're out on the mountain, make sure you follow Green Circle trail markers. Some of our beginner lifts include First Venture and Big Blue at Olympic Valley, and Subway and Meadow at Alpine Meadows.
    • Lodging
      Trust us, you don’t want to have to haul your gear from far away to get to the chairlift each morning. When you’re learning to ski or snowboard and visiting a new area, convenience and access are of utmost importance. When you stay slopeside in The Village at Palisades Tahoe, you’re steps from dining, shopping, events, activities—and yes, the lifts, too. Check out our deals & packages page to see if we have any lodging specials going on.
      Traveling Here & Getting Around
      You can travel to Palisades Tahoe by plane, car, bus, or train. Once you get here, you have a number of options for getting around, including two different free shuttle options for going between Olympic Valley and Alpine Meadows or around each valley. It's also good to read up on our parking information so that you know what to expect when you arrive.
      Other Things To Do
      There are plenty of other things to do at Palisades Tahoe on and off the snow. For rest-day activities or for those in your group who don’t ski or ride, check out our lineup of events, shopping, dining, and activities like scenic tram rides, tubing, snowshoeing, and more.
      Pick Up What You Need
      Need groceries or over-the-counter pharmaceutical items? Visit Alice's Mountain Market. Want to grab a craft beer or a bottle of wine to take back to your condo? Alice's neighbor, Spirits of the Valley, or Uncorked come well-stocked.

      If you need to buy essentials like gloves, goggles, or warm socks, Parallel Mountain Sports in The Village at Palisades Tahoe and Estelle Sports in the base lodge at Alpine Meadows have what you need.
      How do I get to Palisades tahoe?
      Olympic Valley is located at 1960 Squaw Valley Rd, Olympic Valley, CA 96146.
      Alpine Meadows is located at 2600 Alpine Meadows Rd, Alpine Meadows, CA 96146.

      For further tips on getting here, check out our Travel Here page.

      Where do I park at palisades tahoe?

      For all information regarding parking please visit our Parking page.

      Can I take public transportation to palisades tahoe?

      Yes! The Tahoe Area Regional Transit buses drop off at both Olympic Valley and Alpine Meadows. For more on this, visit their website.

      Is there a shuttle between Olympic Valley and Alpine Meadows?

      Yes, you can take the Palisades Tahoe Shuttle for free between the base areas of our two mountains. For information on this and our other shuttles, please visit our Getting Around page.
      Can I buy lift tickets online?
      For discounts on lift tickets, we always recommend purchasing lift tickets online in advance. Once you have purchased your online tickets, you can opt to have them mailed to you prior to your visit. If you purchase within a 10-day window of visiting, you must come to any ticket window at Palisades Tahoe to pick up your physical ticket. You will need your purchase confirmation and a valid ID.

      I saw that lift tickets are RFID. Can you tell me more about that?

      RFID is a small circuit integrated into your ticket. When you enter the gates, this circuit will register and the gate will open automatically. RFID cards must be kept in a pocket away from cell phones and credit cards. We recommend keeping your ticket in a pocket on the left-hand side of your body. Holes cannot be punched in your ticket, as that will damage the RFID circuit.

      I lost my ticket. What do I do?
      Please visit one of our ticket office locations with your purchase confirmation and a valid ID.

      What are the hours of the ticket office?

      Please visit our Hours of Operations page to see the current operating hours for our Olympic Valley and Alpine Meadows ticket offices.
      Do I have to Book rentals online?
      Yes. This year, ALL rentals must be purchased online in advance. You will sign up for a time slot to pick up your rental equipment.

      How much do rentals cost?
      For information on rental pricing, please visit our Rentals page.

      I don't know what size ski/snowboard I am. What should I do?
      Please give us a call at 800-403-0206 and one of our representatives will assist you.

      Can my child rent equipment if I am not there?

      A child must have an adult present to rent equipment and must have a parent/guardian available to sign a release of liability waiver.
      What do I bring/wear?
      We recommend wearing warm layers to the mountain along with waterproof snow pants, a waterproof jacket, and waterproof gloves or mittens. We also recommend wearing a helmet with goggles. Skiers will need skis, ski boots, and ski poles. Snowboarders will need snowboard boots and a snowboard. We also recommend bringing snacks, a water bottle, and money to buy lunch at the resorts.

      Can I leave my belongings in the lodge while I ski?
      This year, due to COVID-19, we are strongly encouraging guests to use their cars as their home base instead of the lodges. The amount of time you can spend in the lodges will be limited. You can rent daily lockers if you need a place to store your belongings.

      I don't have goggles. Can I buy some at the resort?

      Yes, you can buy goggles, gloves, helmets, jackets, snowpants and other ski & snowboard gear at these retails stores: Estelle Sportsat Alpine Meadows and Parallel Mountain Sports, Oakley, The North Face, The Ledge Board Shopand Patagonia in The Village at Palisades Tahoe.
      Do you have staff available to answer my questions / help me find my way around?
      When at the resort, look for our Mountain Hosts in yellow jackets. They can answer your questions and direct you to wherever you need to go.

      Do you have a place I can buy groceries or over-the-counter pharmaceutical items?

      You can visit Alice's Mountain Market for groceries or over-the-counter pharmaceutical items.

      My child/spouse/family member/friend does not want to ski or snowboard. What can they do while I am on the mountain?

      There are always fun events and activities going on at Palisades Tahoe, including live music, festivals, tubing, dining, and shopping. Here are some useful links:
      I'M scared about riding the lifts! Are they safe?
      All of our lifts are equipped with restraining bars. Lift attendants are available at every lift to help you get on and off.

      Since I am a beginner, what signs should I look for?

      The easiest runs are always marked with a green circle. An intermediate run is a blue square and an expert/advanced run is a black diamond. Be sure to stay on green circle runs until you feel confident moving up!

      Where can I find out about the current weather & conditions?

      For snow & weather information, visit this page. For live webcams, visit this page. To see the current open lifts and to see which runs are groomed, visit this page.

      Where can I find trail maps?

      To view our trail maps, visit this page. To explore the iconic lifts at our mountain and plan where you are going to ride, please visit our Legendary Lifts page. Trail maps will also be available in our ticket offices, rental shops, and with our Mountain Hosts.

      Can I ride the chairlifts without ski/snowboard equipment?

      Our lifts are only available to guests with equipment. However, non-ski/snowboard guests may purchase an Aerial Tram ticket that grants them access to the Aerial Tram & High Camp area and to the Funitel gondola. Find out more here.
      I want to take a beginner lesson. What are my options?
      For ages 13 and up, you can take a private beginner lesson or a group beginner lesson. Children may also take private beginner lessons or join one of our group lessons. Additionally, families may take a family private lesson.

      Do I need to make a reservation for lessons?

      While lessons do not always fill up, we recommend booking ahead of time to ensure you get a spot. Be especially mindful of weekends and holidays, as lessons on those days fill up faster than others. To book your lesson, please visit our Lessons page or call 1-(800)-403-0206.

      Do you have any deals on lessons?

      Please visit this page to see our most current offerings for lesson deals.

      What age do your lessons start at? Do you offer childcare for children too young to participate in lessons?

      Lessons begin at age 3 for both skiing and snowboarding. We do not offer childcare at this time.

      Please note: each lesson page has its own specific set of FAQs. Please visit the FAQ page for the lesson you plan on booking for more detailed information.
      What non-ski activities can we do as a family?
      Our most popular non-ski activity is snowtubing. Children over 40" may participate in snowtubing, as can adults. To find the perfect activity for you and your family, check out our Activity Finder.

      Do you have childcare or a nursery?

      We do not offer childcare at this time.

      Do you host family-friendly events?

      We do! Our Events Calendar is always the best place to look, but some highlights include our Holiday offerings for kids such as sleigh rides and storytime with Santa. We also host Kid-O-Rama every February, which is a week-long schedule full of fun activities for kids! This year, these events are subject to change due to COVID-19.
    I still have questions!
    Give us a call at 1-(800)-403-0206 and we will help you.

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