The Ikon Pass App Has Replaced Your Palisades Tahoe App
Now there's one great app to max your fun locally and beyond.
Frequently Asked Questions
Do I have to be an Ikon Pass holder to use the app?
No. Any guest may download and use the app but functionality will be limited if you do not have an active Ikon Pass.
Do I Need a New Login for Ikon Pass App?
Palisades Tahoe app users will need to create a new Ikon Pass login through the Palisades Tahoe app.
What are the new features or enhancements of the Ikon Pass app for winter 25/26?
Enhanced interactive 3D maps with points of interest
Digital Wallet/Pay With Pass
Manage Mountain Credits
Manage Profile/Family
Parking Lot Information
Calendar of Events
How will I receive Palisades Tahoe specific messages through the Ikon Pass app?
Ikon Pass app users should add Palisades Tahoe to their list of "favorites" if they with to receive alerts and push notifications throughout the season. Users must ensure Ikon Pass app notifications and location sharing are turned on on their mobile device to receive messages.
Can I transfer my stats from the Palisades Tahoe app to the Ikon Pass app?
Yes! If you have used the Palisades Tahoe app in past seasons and with to transfer your stats into the Ikon Pass app, you will need to do so manually, they will not transfer automatically. Login to the latest version of the Palisades Tahoe app and follow the pop-up instructions for previous season stat transfer. All stats must be transferred before the end of the 25/26 winter season. Be sure to download and use the Ikon Pass app to continue to track stats.
If I already use the Ikon Pass app, do I need to do anything?
No, just ensure Automatic Updates are turned on to get the app's latest upgrades and features.
Can I pay for things at the resort with my Ikon Pass app?
Yes, Pay with Pass is available at select Palisades Tahoe owned locations. This allows pass holders to scan to pay with the card on file and access Ikon Pass food and beverage and retail discounts.
What are Mountain Credits and how can I redeem them?
Mountain Credits are credits stored in your Ikon Pass app that can be eared and redeemed in-person only at Palisades Tahoe owned food and beverage and retail locations. Ikon Pass holders can access their Mountain Credits by logging into the Ikon Pass app under the "Wallet" section. Ikon Pass holders will need to present the Mountain Credit QR code at check-out.
Please see our Mountain Credits page for the full list of participating locations and additional information.
Please see our Mountain Credits page for the full list of participating locations and additional information.
I'm having an issue with my app, what do I do?
Guests having issues with the Ikon Pass app regarding Resort Charge, profile, stats, or other features can contact the Ikon Pass contact center for customer assistance.
Phone: 888-365-IKON Email: info@ikonpass.com
Phone: 888-365-IKON Email: info@ikonpass.com
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